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Academic and Research Computing

Academic and Research Computing (ARC) provides advocacy and education regarding IT resources and infrastructure in support of the academic and research mission of BIDMC.  ARC represents and interacts with Harvard faculty and staff at BIDMC, Research & Academic Affairs and Information Services. ( Academic Computing Contact Info)

IS and Academic Research Computing (ARC) Support

• BIDMC IS Support Services

  - contact central IS helpdesk for standard IT related questions/solutions (617-754-8080; isupport@bidmc.harvard.edu)

  - contact ARC for consultation/assistance with lab IT systems, shared resources, or massive data storage

Quick links: • Change your ITS password     

Computer Policies, Forms and Guidelines

• Computer Purchasing Recommendations and Guidelines

• Email Extended Access Request Form (90 day limit)

• BIDMC Account Request Form

• Research Support Services

• Email Forwarding Request Form (90 day limit)

• BIDMC DNS Request Form

PC and Mac Customer Support Information

• Document or Shared File Server Support

• Large file (>10MB) Transfer Site

• Mac Support and FAQ Presentation

• Mapping to Central File Share (PC & Mac Instructions)

• Accessing the BIDMC network from outside BI

Apple Service & Support Facilities:  (authorized Apple Repair Facilities)

• Harvard Technology Services (TPC) Store - Repair Operations (on-site repair available)

• The Computer Loft - 6 Fordham Rd,  just off Brighton Ave.; phone: 617-782-9997

• Apple Specials at Harvard TPC Store  (Use Harvard eCommon Login to access specials)

Academic Computing Data and Project Management

• ResearchSite™ - Data Management Menu

• Project Management - Seminar & Docs

• Research Informatics (coming soon!)

• REX Metaframe Link

• HIPAA Security Standards

• electronic Data Collection Core

• Orchestra - high performance computing (located on the HMS Quad - requires eCommons Login)

CareGroup / BIDMC Other IT Support Links

• Harvard Enterprise License Group (Product List)

• Harvard's ABCD / Open Source Group

• Recommended Vendor List

• Harvard University Information Services

• Harvard Medical School IT Group

• Software Updates & Utilities Links
 

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